With regard to the cancellation of the Atoms For Peace concert, below please find information about the Eventim ticket return procedure.
a) Customers who bought tickets for the Atoms For Peace concert on the Internet (www.eventim.pl) should return their tickets to Eventim according to the following procedure:
Please send your tickets, purchase receipt and filled ticket return form (available on the Eventim website here) to Eventim at the address provided below.
If you have lost your receipt please attach a filled statement (available on the Eventim website here).
Please return your tickets to the following address:
EVENTIM Sp. z o.o.
Al. Jerozolimskie 25
The money for the tickets will be paid back within 14 days of our receipt of the tickets and attached documents.
b) Customers who bought tickets for the Atoms For Peace concert in Eventim Outlets should go to the Outlet where they bought their tickets, i.e. to the particular Empik, Media Markt, Saturn, Media Expert or other store.
The Customer should present:
1. The original ticket bought in the given Outlet;
2. A purchase receipt or invoice that entitles them to return their ticket;
3. If a customer does not present a receipt each return is processed individually and the tickets are verified in the Eventim sales system.
The money for the tickets is refunded on the spot.